Delegates Welfare Policy
Delegates’ welfare is of utmost importance at Eurasia Educational Dynamics (EED). This policy outlines the commitment of EED to ensuring the well-being, safety, and support of all delegates participating in both accredited and non-accredited programmes.
Welfare Services:
2.1. Health and Safety:
- EED is committed to providing a safe and healthy environment for all delegates during programme activities.
- Adequate measures will be taken to address health and safety concerns, including risk assessments, emergency procedures, and access to medical assistance if needed.
2.2. Accommodation:
- Delegates will be provided with comfortable and suitable accommodation during their stay, adhering to established standards of cleanliness and hygiene.
- Any issues or concerns regarding accommodation will be promptly addressed by EED staff to ensure the well-being of delegates.
2.3. Dietary Requirements:
- EED acknowledges and respects diverse dietary preferences and requirements of delegates.
- Efforts will be made to accommodate special dietary needs, allergies, and religious or cultural restrictions during meal arrangements.
2.4. Cultural Sensitivity:
- EED promotes cultural sensitivity and inclusivity in all programme activities.
- Delegates will be treated with respect and dignity, regardless of their cultural background, nationality, or beliefs.
Support Services:
3.1. On-Site Assistance:
- EED staff members will be available on-site to provide assistance, guidance, and support to delegates throughout the duration of the programme.
- Delegates are encouraged to approach EED staff with any concerns or inquiries they may have.
3.2. Emergency Contact:
- Delegates will be provided with emergency contact information for EED staff and local authorities in case of emergencies or urgent situations.
3.3. Counselling and Support:
- Counselling services may be made available to delegates upon request to address personal or emotional issues that may arise during the programme.
- Confidentiality will be maintained, and delegates will be referred to appropriate resources for additional support if needed.
Communication:
- Clear communication channels will be established to ensure delegates are informed about programme schedules, activities, and any relevant updates or changes.
- Delegates will be encouraged to provide feedback on their experiences and raise any concerns or suggestions for improvement.
Compliance and Review:
- This policy complies with relevant regulations and guidelines governing delegate welfare.
- Periodic reviews will be conducted to assess the effectiveness of welfare services and identify areas for enhancement.
EED is committed to fostering a supportive and nurturing environment for all delegates participating in accredited and non-accredited programmes. By prioritising their welfare and providing comprehensive support services, we aim to ensure a positive and enriching experience for every delegate.